NO ANIMAL TESTING!

Nestingzone is proudly cruelty- free and forever will be! 


ARE YOUR products VEGAN?

Heck yea they are! We want everyone to enjoy our products!


REFUNDS & EXCHANGES

Due to the nature of the products we sell, returns are not accepted at this time. However, if you have any problems or concerns with your order please contact us and we’ll make every attempt to correct the issue.

  • Cancellations will only be accepted within 24 hours of placing your order.

  • We will offer a full refund for items damaged during shipping -- photo evidence required before refund.


 US SHIPPING

We ship using USPS Priority Mail or First Class for domestic orders.

  • Items will be sent out in 2- 3 days of placing your order unless this lands on a US holiday.

  • “Made to Order” items will be shipped out as soon as they are finished.

  • If you need an item earlier than the projected ship time, please contact us (hello@nestingzone.com) and we will work together to figure out a way to get your items to you faster.


YOUR products ARE TOO MAGICAL TO USE

Why thank you for the compliment! While we agree and aim to make the most beautiful products, handmade soaps are not made to last forever.  In order to best enjoy our products, we encourage you to use them within the first 12 months of purchase. Why wait to nourishing your skin?  


IS MY SOAP MELTING?

Unlike store both soaps, hand crafted soaps are special. We only use the best oils to formulate our bars and try our best to come up with a balanced soap that is hard, cleansing, yet nourishing. 


MY SOAP LOOKS DIFFERENT

Item color may vary slightly from batch to batch. We do our best to accurately portray each handcrafted item. Think of each soap stone as a unique unicorn created just for you!


Why are my studs colored?

All of our soap are created using only skin safe micas or natural colorants like activated charcoal. Sometimes the bubbles may be colorful but don't worry, they won't dye nor stain your skin.

Just enjoy the suds as you create them, the color will go down the drain.


DO YOU OFFER GIFT SETS?

Occasionally we come out with get gift sets. Just keep an eye out or better yet, join our mailing list. That way, you are always up to date with out latest news and who doesn't love getting 10% off your first order.


WHEN WILL I RECEIVE MY ORDER?

Orders are processed and shipped out within two to three business days. Orders are shipped USPS and you will receive a tracking number. If you need our goodies quicker, please send us an email hello@nestingzone.com


HOW ABOUT INSURANCE?

Shipping prices do not include insurance.  If you would like insurance on your items, please contact us and we can set up a custom listing for you that includes insurance on your package.

Nestingzone is not responsible for lost, broken or stolen packages. 


OH NO! WRONG ADDRESS

We are not responsible for packages shipped to wrong addresses provided by the buyer.

Shipping charges will not be refunded if you make a mistake.

If you catch a mistake before your items are shipped, let us know as soon as possible and we will try to accommodate and update your order.


HOW ABOUT EXCHANGES?

Due to the nature of the products we sell, returns are not accepted at this time. However, if you have any problems or concerns with your order please don't hesitate to contact us and we will do our best to correct the issue.


HOW ABOUT SOMETHING CUSTOM?

We do offer custom work.

Are you looking for illustration based work? If so, please read about the Nestingzone commission process.

Or are you looking for a skincare commission?


DO YOU OFFER WHOLESALE?

We sure do! Please use the contact page and we'll be in touch!